Frequently Asked Questions
Everything you need to know about bringing Folk Interiors into your home.
How much does shipping cost and how long does it take?
We offer flat-rate shipping starting at $9.99, with free delivery on orders over $150. Most items are processed within 2-3 business days and arrive within 5-7 business days.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund, excluding shipping costs.
Are your products ethically sourced?
Yes, at Folk Interiors, we prioritize artisans and manufacturers who follow fair trade practices and use sustainable materials to ensure your home reflects your values.
Do you offer trade discounts for interior designers?
We certainly do. Professional designers, architects, and stylists can apply for our Trade Program to receive exclusive pricing and personalized sourcing assistance.
What should I do if my item arrives damaged?
Please inspect your order upon receipt. If an item is damaged during transit, contact our support team within 48 hours with photos of the damage, and we will arrange a replacement immediately.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.